The Management of Arik Airlines have issued a apology over the
unfortunate incident which happened on a flight from Lagos to New York
on March 31, 2014.
Arik apologised to all guests and offered an “unconditional apology, for the inconvenience and discomfort caused by both the 55 minute delayed flight departure and the failure of the airplane’s air-conditioning system prior to said departure.”
Online media platform SaharaReporters had released a video showing passengers protesting the failure of the plane’s air conditioning system and the unsatisfactory response of the airline crew to their plight.
Arik apologised to all guests and offered an “unconditional apology, for the inconvenience and discomfort caused by both the 55 minute delayed flight departure and the failure of the airplane’s air-conditioning system prior to said departure.”
Online media platform SaharaReporters had released a video showing passengers protesting the failure of the plane’s air conditioning system and the unsatisfactory response of the airline crew to their plight.